Skip to content

Manage all of your team's work in one place

izi brings together your team’s work and your customer support: tickets with priority and an owner, board, cycles, helpdesk and AI for support, tracked from start to finish — without the usual 40 tools.

  • Board
  • Cycles
  • Helpdesk
  • AI

No card · Ready in 2 min · Per organization, not per user

to get started, no card
Q0to get started, no card
priced per organization, not per person
Per org.priced per organization, not per person
languages in the app
23languages in the app
Git providers you can connect
4Git providers you can connect
§ 02AI Copilot

From a loose note to an organized board

Work isn't born organized. It's born as text in a chat. The izi copilot turns one into the other, and nothing gets created until you approve it.

izi CopilotInput

“We agreed Diego moves the login to SSO this week — it’s the most urgent thing because the client asked for it. Paula updates the onboarding guide. There’s a webhook bug that cuts off at 30s. And Sofía owes us the Q3 metrics, but that can wait.”

4 tickets detected
  • Migrate authentication to SSOTaskUrgent
  • Update the onboarding guideTaskMedium
  • Fix the webhook timeoutBugHigh
  • Define Q3 metricsTaskLow
  1. 01

    Paste the context

    Meeting notes, a customer email, a transcribed voice message or a whole brief. No formatting, no templates.

  2. 02

    The AI builds the tickets

    izi splits out the tasks, writes clear titles, proposes priority, type, labels, due date and an owner based on the team’s workload — and detects the dependencies between them.

  3. 03

    You approve, the team works

    You review each draft, adjust whatever you want, and only what you approve lands on the board, with its owner, labels and dependencies.

§ 03Features

Everything a team needs — and nothing that gets in the way

It's not a board on steroids. It's your team's complete work infrastructure, in a single app paid on a single invoice.

01

Many views of the same work

Board, list, backlog, timeline, calendar and team workload. Switch views without switching tools, and save the filter combination you use every day as your own view.

Kanban · Saved views · Filters

02

Cycles and backlog

Sprints with dates, capacity and automatic carry-over of whatever didn't close. The backlog stops being a graveyard.

Sprints · Burndown

03

Real dependencies

Blocks, is blocked by, relates to. izi warns you before the team hits a wall.

Blockers · Order

04

Connected to your repository

Link GitHub or GitLab repos: commits and pull requests move the ticket on their own. The board stops lying because nobody updates it by hand.

GitHub · GitLab · PR → status

05

Automations

When X happens, do Y. Change status, assign, label, notify. Without writing a line of code.

Triggers · No code

06

Reports and dashboards

Throughput, lead time and CSAT. Dashboards you build yourself, not the ones someone else decided for you.

Metrics · Custom

07

Time and estimates

Time logging per ticket, estimate versus actual, and the data you need for the next planning session.

Time tracking

08

Custom fields

Customer, contract, severity, cost center. Your data, your schema — without forcing anyone else’s workflow.

Your own schema

09

Enterprise-ready

SSO with SAML, IP allowlist, per-project roles, an API with revocable keys and outgoing webhooks.

SAML · IP allowlist · API

§ 04Helpdesk

And it takes care of your customers too

Most teams pay for one tool to manage work and another to support customers. Then they spend half their lives syncing the two. In izi it’s the same system.

  • Shared inbox

    Email, live chat and the customer portal land in the same inbox, with queues, assignment and canned responses.

  • Knowledge base

    Public and internal articles. Agents cite them without leaving the ticket, and customers find them before writing to you.

  • SLA and CSAT

    A satisfaction survey when each case closes and, on the Enterprise plan, first-response and resolution targets.

  • Support and product, connected

    A support ticket becomes a product ticket without copy and paste. The customer finds out when it’s resolved.

Marta RíosCerro Verde · Pro planSLA 42 min
Hi, I can’t export the monthly report. I’m getting a 500 error.
CopilotSuggestion: 3 similar tickets resolved. See the “Large exports” article.
Hi Marta! I see it — it’s the row limit. I’m fixing it for you right now.
Write a reply…Saved repliesSend
§ 05Capability index

The complete list, no fine print

The 73 capabilities izi ships today, grouped by area. If it appears in these groups, it’s in the app; whatever is on the way is listed separately, marked as coming soon.

01

Planning and work

  • Tickets
  • Projects
  • Kanban board
  • List view
  • Timeline
  • Calendar
  • Team workload
  • Saved views
  • Cycles (sprints)
  • Backlog
  • Ticket dependencies
  • Subtasks
  • Priorities and types
  • Labels
  • Per-project statuses
  • Status transitions
  • Automatic status rules
  • Ticket templates
  • Custom fields
  • Personal tasks
  • Personal statuses
  • Global search
02

Artificial intelligence

  • Copilot: text → tickets
  • Suggested priority, type and owner
  • Dependency detection
  • Support suggestions
  • Related articles
03

Collaboration

  • Comments
  • Attachments
  • Watchers
  • Mentions
  • Inbox
  • Notifications
  • Notification preferences
  • Teams
  • Members and roles
  • Invitations
04

Helpdesk

  • Support tickets
  • Support queues
  • Live chat
  • Knowledge base
  • Canned responses
  • CSAT surveys
  • SLA and target times
  • Customer portal
  • Customer profiles
05

Measurement

  • Dashboard
  • Custom dashboards
  • Reports
  • Time logging
  • Estimate versus actual
  • Cycle metrics
06

Integrations

  • GitHub
  • GitLab
  • Bitbucket
  • Azure DevOps
  • Linked repositories
  • Commits and PRs on the ticket
  • Personal Git tokens
  • Slack
  • REST API
  • API keys
  • Outgoing webhooks
  • Import from Trello, Asana, ClickUp, Linear and monday
  • Import from CSV and Jira
  • Export to CSV
07

Administration and security

  • Isolated multi-organization
  • Roles and permissions
  • SSO / SAML
  • IP allowlist
  • Audit log
  • Billing and plans
  • 23 languages
§ 06Pricing

Priced per organization, not per head

Adding someone to the team shouldn’t cost you more. Flat pricing, no surprises at the end of the month.

↳ annual = 2 months free

Free

For small teams getting started

Q0/mo

Forever

Sign up
  • Up to 3 members
  • Up to 2 projects
  • 100 tickets per project
  • Basic kanban board

Starter

For growing teams

Q99/mo

per organization

Start with Starter
  • Up to 10 members
  • Up to 10 projects
  • 500 tickets per project
  • Custom fields
  • Ticket dependencies
  • Cycles (sprints)
  • Helpdesk included (no SLA)

Pro

Most popular

For professional teams

Q249/mo

per organization

Start with Pro
  • Up to 50 members
  • Unlimited projects
  • Unlimited tickets
  • Everything in Starter
  • AI copilot: text → tickets
  • AI assistant in the helpdesk
  • API and webhooks
  • Advanced reports

Enterprise

For large organizations

Q499/mo

per organization

Talk to sales
  • Unlimited members
  • Everything in Pro
  • SSO / SAML
  • IP allowlist
  • SLA in the helpdesk

Prices in Guatemalan quetzales (GTQ), VAT included. Need an invoice in another currency or a custom annual contract?Write to us.

§ 07Questions

What everyone asks before signing up

01How is izi different from Jira, Trello or Linear?

Your team’s work and your customer support live in the same system: a support ticket becomes a product ticket without copy and paste. It also charges per organization, not per person. And its AI copilot turns loose messages (notes, emails, reports) into tickets you review before they’re created.

02Does the AI make things up?

It can make mistakes, which is why every answer cites the article from your knowledge base it comes from, so you can verify it. In the helpdesk it suggests replies and articles based on your own content; in projects, the copilot proposes tickets that you review, edit and approve before they’re created. It’s an assistant, not a replacement for the team.

03Can I migrate what I already have?

Yes. izi imports from Trello, Asana, ClickUp, Linear and monday (you export the file from the tool and upload it), as well as Jira and any CSV. You review how statuses and people are mapped before importing, and re-importing the same file doesn’t duplicate tasks.

04Does it connect to my repository?

You link GitHub or GitLab repos and commits and pull requests move the ticket automatically. There’s also a REST API with revocable keys and outgoing webhooks from the Pro plan up.

05What happens to my data?

Each organization’s data is kept separate: the app automatically filters every query by organization in its data access layer. The Enterprise plan adds SSO with SAML and an IP allowlist.

06What languages is it available in?

The app is available in Spanish, English, Brazilian Portuguese, European Portuguese, French, Italian, Romanian, German, Dutch, Swedish, Polish, Czech, Russian, Turkish, Arabic, Hindi, Indonesian, Vietnamese, Japanese, Chinese, Chinese (Taiwan), Korean, and Thai. Each person on the team picks their own language without affecting anyone else.

07Can I cancel anytime?

Yes, from the billing settings and without calling anyone. The plan stays active until the end of the paid period and then drops to Free — your data isn’t deleted.

Your team already does the work.Don't let the tool get in the way.

Create your organization, paste the first brief and watch the board build itself. It takes less time than it took you to read this page.

Start for freeBook a demo

No card · Cancel anytime · Export everything